a quality management system is an approach to building a systematic, process-driven company
People often think quality management means ISO9001, a certificate on the wall and a logo in your email signature. It can feel like a lot of bureaucracy that is not needed in a start-up. We can help you understand that it is much more useful than that - a Quality Management System (QMS) is an approach to building a systematic, process-driven company. It’s a way of capturing your way of doing things so that you can bring in new people and have them fit into your business and get things done effectively. It’s at the heart of a scalable well-managed business.
The certificate is a by-product not the goal.
We can help you architect a simple QMS, and then start with some of the key policies and processes that will make an immediate difference to your business.
Eventually, your business might need a quality manager - we can help by acting as an interim quality manager and helping you get started.